1. Introduction
At Bansri M, we strive to ensure that our customers are satisfied with their purchases. However, we understand that there may be instances where you might want to return or exchange a product. This Return and Refund Policy outlines the procedures and conditions for returns and refunds.
2. Made-to-Order Products
- Since all of our garments are made to order, we are unable to process exchanges, returns, or refunds once your order has been placed.
- Please ensure you are satisfied with your order before placing it, as all sales are final.
3. Exceptions
- In the unlikely event that you receive a defective or damaged product, we will be happy to provide a replacement or refund, subject to verification.
- Please contact us within [timeframe, e.g., 3 days] of receiving the product to report any defects or damage.
4. Contact Us
If you have any questions or concerns about our Return and Refund Policy, please contact us at contact@bansrim.com , +919769102400.
